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AI checks all ICAO Doc 9303 requirements — face size, background, expression, centering. Get an ICAO-compliant photo in under 30 seconds. Photos never leave your device.
Australian Passport Office (DFAT) requires two identical 35×45mm printed photos taken within the last 6 months, with the head 32–36mm from chin to crown. The Australia Post network is the dominant channel — about 3,000 outlets across the country accept passport applications and most also take the photo on-site. Here is how the common options compare.
Australian passport applications start on the passports.gov.au portal where you fill in the PC8 (renewal) or PC1 (new application) form online, then book an in-person interview at an Australia Post outlet or an Australian Passport Office. You bring two identical printed photos to the interview along with your previous passport (renewal) or supporting documents (new application).
At the interview, the Australia Post or APO officer checks the photos against the DFAT checklist on the spot — face height 32–36mm, neutral expression, plain light-coloured background, no shadows, no glasses (banned since 2016). One photo is endorsed on the back by a Guarantor and attached to the application; the second is kept on file. A rejected photo means another visit, since the lodgement interview cannot proceed without compliant photos.
Children under 16 follow the same dimensional spec but the DFAT allows slight expression tolerance (closed eyes acceptable for infants under 6 months). Most Australia Post outlets offer specialist "baby passport photo" assistance because positioning a newborn for a 32–36mm chin-to-crown measurement is genuinely difficult — this is one of the higher-value paid services.
DFAT measures chin to crown with a physical template at the lodgement counter. Selfies and home photos frequently land at 28–30mm (too small) or 38–40mm (too large). Australia Post booth photos are usually within tolerance, but discount-store photo counters often miss because staff use a generic "passport size" crop. The AI auto-aligns to the DFAT 32–36mm target.
Australia banned glasses for passport photos in 2016 — including prescription frames. There is a medical exemption with a written certificate from an optometrist, but the photo itself must still be glasses-off. This catches applicants who renewed before 2016 and assume the rules are unchanged.
DFAT specifies plain light grey, plain light blue, or plain white. Cream, beige, and patterns are rejected. The most common Australia Post booth failure is a slight cool/warm cast from the booth lighting that the human eye misses but the scanner flags.
Neutral expression required — mouth closed, no teeth, no smile. DFAT enforces this more strictly than the US or UK. A faint resting smile sometimes passes; an active smile or grin will always be rejected at the lodgement interview.
Side or overhead lighting creates a shadow that fails the uniform-background check. Australia Post booth lighting is angled to minimise this but discount-store photographers and home setups frequently produce visible shadows. Diffuse frontal lighting solves it.
The face must look directly at the camera with shoulders level. DFAT allows roughly 5° tolerance; anything visibly off-axis triggers rejection. The "lean toward the camera" pose that flatters most portraits fails the passport spec.
DFAT requires gloss or semi-gloss photographic paper, not inkjet paper. Australia Post, Officeworks, Big W, and Kmart photo counters all use photographic paper by default. Home printers must use photo-grade paper (Kodak, Canon, Epson Premium Glossy) — regular A4 printer paper will be rejected.
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